We want you to be satisfied with your Morganics order. If you receive a damaged, incorrect, or defective product, please contact us.

Eligibility for Refund or Replacement

You may be eligible if:

• You received the wrong product
• The product arrived damaged or defective
• The packaging was damaged or leaking
• You report the issue within 24 hours of delivery
• You provide photos and proof of purchase

For hygiene and safety reasons, opened or used food, supplements, sweets, honey, ghee, superfoods, and wellness products cannot normally be returned unless there is a genuine quality issue.

How to Request

Contact us on WhatsApp within 24 hours and send:

• Order number
• Photos of the product and packaging
• A short description of the issue

We’ll review your request and confirm if a refund or replacement is approved.

Please do not send any product back without contacting us first.